Shipping Policy
Domestic Shipping Policy
Shipment processing time All orders are processed within 2 days.
All shipments and deliveries occur on weekdays, only. If Wavelogix®, Inc is experiencing a high volume of orders, and if delays should happen, Soundwave will email you the expected date of delivery.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Item |
All Retail Orders Sold by Wavelogix |
All Retail Orders Sold by Wavelogix |
All Retail Orders Sold by Wavelogix |
All Wholesale Orders |
All Wholesale Orders |
Shipping Method |
Standard
|
Expedited
|
Standard
|
Standard |
Expedited |
Estimated Delivery Time |
3-7 Business Days
|
2-3 Business Days
|
3-7 Business Days
|
3-7 Business Days |
2-3 Business Days |
Shipping Cost |
Free
|
Calculated in real time and displayed at checkout |
Calculated in real time and displayed at checkout |
Calculated in real-time and displayed at checkout. Insurance will be calculated and charged at 1.875% the value of the shipped product. |
Shipment confirmation and order tracking
As soon as your order is processed you will receive a shipment confirmation and tracking number via email.
Customs, duties, and taxes
Wavelogix, Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Wavelogix is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
For more information, email support or our call our Customer Support 630-854-0269 Mon – Fri, 8am – 4:30pm Central Time.
